Welcome to Neighbor Rewards

If you already have a Customer Care log-in, are a U.S. customer, and you've placed an order with us you’re already a Neighbor Rewards member! The Neighbor Rewards program is free to join, and open to all Neighbors in the U.S. only at this time. Some features, like free shipping for GOAT tier, are exclusive to U.S. residents.

Happily! You can reset your password, here.

Your points will expire after one year from the date they were earned.

There are many ways to earn Neighbor Rewards points. Earn points for every dollar you spend at Customer Care, earn points for leaving a review, and more!

Points can be earned for reviews on Verified Orders. Verified orders are review requests that are emailed to you about 2-4 weeks after your order was placed.

From that email, you can submit a review on a recent verified order.

Reviews written on the website directly are not able to be verified by the Rewards system and are not eligible for Reward points.

Redeeming points is easy! You will first need to log into your account. Then you can select where to redeem your points: either at Checkout or on the Rewards Page.

At Checkout, there will be a drop down Rewards Box where you can automatically redeem your eligible points. Once you click "Apply," the code selected will automatically apply to your order.

Alternatively, simply log in on the Rewards page and click Redeem on the amount off you are eligible for. If you are on a mobile device, swipe the screen right to left to view the next redemption option. Once you've redeemed, be sure to copy the code and paste it into the promotion code box at checkout.

You can view your points history by logging in to your Neighbor Rewards account here: https://Customer Care/account/login.

Reward points only start to accumulate after you create an account.

Tiers expire one year after the level is not maintained. Tier maintenance is defined by spend in the last 365 days.

Points cannot be earned on past purchases.

Points are accumulated after an account is created.

Yes, shipping and applicable taxes are still applied to your order unless you meet the free shipping minimum on non-subscription products or have free shipping as part of your Tier Status perks (free shipping on all orders is currently available only for U.S. GOAT Tier customers).

Points will be deducted on any returns or store credits issued.

Once you redeem your points, they will be placed in your Rewards History. Once you’re ready to use your redemption, simply copy and paste your code and add it at checkout. One code per order. Redeemed codes that are not used expire 1 year after redemption.

Please note that your points expire one year from the date they were earned.

No. Our checkout allows one coupon code per order.

If you would like to redeem larger dollar amounts with your order, we suggest saving your points until you have enough for a larger redemption.

There sure are. When redeeming, swipe the screen to the side to see more redemption options.

If you do not see points on an action, please reach out to us 24 hours after the action was completed. Points on orders are added to the account once the order is fulfilled (shipped). You can contact us at Customer Care

Not currently.

We hope to offer this feature in the future with select retailers.

Only customers in the U.S. are eligible to participate in the Neighbor Rewards Loyalty Program. Some features, like free ground shipping are only available in the U.S. We hope to grow the program in the future.

No, Beekman 1802 Neighbor Rewards accounts cannot be combined. Multiple e-mails are not eligible to be combined even if it's from the same person.

One account per person, please.

A Beekman Neighbor is Kindness.

A Beekman Neighbor is YOU! To learn more about Beekman 1802 click here.

Neighbor Rewards redemption codes are valid on regular priced items and subscription items. Sometimes when you copy and paste a code, it natively adds a space. Try to delete those spaces (before or after the code) and try again.

The Beekman 1802 Rewards Program is a tiered rewards program that allows U.S. Neighbors to earn points when they engage with Beekman 1802. Members receive reward points for each purchase after an account is created. To join you must make at least one purchase with us. Points can be redeemed towards the cost of future purchases.

Neighbor Rewards Eligibility

To be eligible for the Beekman 1802 Neighbor Rewards, you must be 16 years of age or older and reside in the United States. Visit Customer Care/pages/rewards to get started.

Beekman 1802 accounts that are already created will be automatically activated into the Neighbor Rewards program. To view your account, log-in here.

Neighbor Rewards Points

Neighbors can create a Beekman 1802 Rewards account here. Reward points can be earned at the Beekman1802 Kindness Shop in Sharon Springs, NY and at Customer Care. Rewards points can be redeemed at the Sharon Spring Kindness Shop and at Customer Care. Loyalty Rewards will start to accumulate on July 13, 2022. Orders placed before July 13, 2022 will not receive points. Points will not be earned on purchases made prior to opening an account.

Beekman 1802 Rewards do not have a cash value so they are not redeemable for cash. Beekman Rewards redemption may not be combined with other coupon codes or other promotions. Beekman 1802 Rewards is not transferable to other accounts.

Once redeemed, Neighbor Reward promotions cannot be cancelled, and points cannot be reimbursed. The Rewards promotion will be available in your account under the Rewards History section until you’re ready to use it. Once coupons are activated, they have 1 year until expiry.

Points for purchases are added to the account once the order is fulfilled (shipped). Please allow 48 hours after fulfillment to allow the account to update.

Purchases made with a B.1802 E-Gift card are not eligible towards points accumulations.

Points for incentives are updated within a 24-hour period. If you feel like you have earned points but they’re not showing up in your account, you can troubleshoot with these tricks:

-Try to refresh your browser.
-Try to log out and then back into your account.

Check your rewards history in your rewards account to see if the points were added without you realizing it. Your rewards history will show you the number of points earned, how and when they were earned, as well as any redemptions of points made to your account.

If you still feel like your points balance is not accurate you can contact us at Customer Care.

There is not a limit to the number of points earned. There are limits (both lifetime or time limits) to certain bonus point initiatives.

Points expire one year from the date they are earned in the Beekman 1802 Rewards Program.

Points may be earned for reviews on verified orders. Verified orders are review requests that are emailed to your email a couple of weeks after your order was placed. From that email you can submit to earn 25 points. Reviews written on the website directly are not able to be verified by the Rewards system and are not eligible for Reward points. Reviews written via email, chat, SMS, social media, via telephone are not eligible for review points.

If you return an entire order, we are unable to guarantee a refund to you of the total dollar amount spent after reward point promotions, and the points used to redeem the promotion may or may not be added back to your rewards account. Redeemed rewards codes are only eligible for one-time use.
If a rewards code was used on an order that was canceled or returned, please contact Neighbor Services to see what can be done. Beekman 1802 reserves the right to treat refunds of rewards points on a case-by-case basis.

You can view all of the rewards and perks right on the rewards page. To redeem reward points, visit the rewards page and log into your account and visit the redemption section. You can find your redeemed rewards codes in your Rewards History when logged in to your account. If you have a lot of transactions in your history you may need to scroll further in your history to find your redemptions. The history is sorted by date of transaction, newest to oldest.

Earning Neighbor Rewards Points

Earning Neighbor Rewards points can be done in a multitude of ways:
- Points per $1 spent
- 2 points per $1 on subscriptions
- Birthday points (for Bronze and above)
- 25 points to leave a review on a verified Customer Care purchase

Neighbor Rewards Tiers

VIP Tiers are based on the total amount of dollars spent. Returns and refunds may affect the tier status. Tier levels expire after one year if the tier's spend level is not maintained.

Neighbors automatically receive free shipping on their orders after they enter into the G.O.A.T Tier. Orders that initiate entrance into the G.O.A.T Tier are not eligible for free shipping. Please note free shipping applies to domestic US Shipping in the United States only. Free shipping applies to ground shipping options only. Upgraded shipping is not eligible for a promotion on the shipping costs. International shipping is not eligible for a promotion on the shipping costs.

Referrals and Bonus Initiatives

Referred Friends must be first time full-priced customers for both of you to be eligible to receive the referrals rewards (not combinable with other promotions). The referral reward must be initiated through our rewards referral box on our rewards page or with your unique referral link to be eligible for a reward. Orders that were placed without using the referral link will not be eligible for compensation.

Points will be added to your account once your friend's order is placed and fulfilled. You will receive an email confirmation to let you know a referral has been completed. The rewards history can be viewed in your account in the rewards history section.

Please note it's one account per person or per address. The referral system will block any referrals with the same address (e.g. if two sisters live together and one sends the other a referral, neither will receive referral perks because they have the same address).

To receive Birthday Points, add your birthday under ways to earn points on the rewards page. On your Birthday, we will upload the birthday points to your account. Please note the Member tier does not receive this reward.

To receive your birthday bonus on your birthday, you must register your birthday at least 30 days prior to your birthday.

If your birthday falls between the day you registered and the 30-day waiting period afterwards, you will receive your birthday bonus 30 days after your registration. This delay is only applicable for the first year that you are signed up. All successive birthday emails will be emailed to you on your birthday. If you registered your birthday through your rewards account any time after your birthday has passed in the current calendar year, rewards will not be added to your account until the next day of your birthday on the following year.

If it has been more than 30 days since you registered for your birthday reward and you have not received the additional points in your account, please contact us at Customer Care.

Other Terms and Conditions:

Beekman 1802 reserves the right to alter, ban or terminate the Beekman 1802 Rewards program at any time. Beekman 1802 reserves the right to alter or adjust the terms of the program at any time. Beekman 1802 may alter or limit the points awarded at any time. Accounts with separate emails may not be merged.

A Beekman 1802 representative may close and zero out point balances for multiple accounts for abusing the program in any way. This includes, but is not limited to, wholesalers/re-sellers, opening multiple accounts per person or per address. You are responsible for the accuracy of the information you provide at registration and throughout the holdings of your account.